SHIPPING & RETURNS

Shipping

LYFE ships orders in the UK and internationally.

Shipping costs are calculated at checkout based on the order, delivery address and available shipping options.

Please allow 5–10 working days for your order to be processed and shipped. During busy release periods, dispatch may take longer.

If an item is listed as a pre-order, the dispatch window shown on the product page or pre-order notice applies instead of the standard shipping estimate.

Orders are shipped using tracked services where available. The courier or service may vary depending on the order, destination and fulfilment requirements.

Delivery times vary depending on location, courier service, customs processing and other factors outside our control.

International customers are responsible for any customs duties, import taxes, handling fees or local charges applied in their country.

LYFE is not responsible for delays caused by customs, courier disruption, failed delivery attempts, incorrect address details or circumstances outside our control.

Orders are usually shipped together once all items are ready. In some cases, items may be shipped separately depending on stock, fulfilment or pre-order timing. If an order is split, tracking details will be provided where available.

For shipping questions, contact info@lyfe300.com with your order number.

Returns

You can request a return within 14 days of receiving your order.

To request a return, email info@lyfe300.com with your order number and reason for return before sending anything back. Returns must be approved before they are posted.

Items must be returned unworn, unused, unwashed and in their original condition, with tags and packaging where applicable.

Customers are responsible for return shipping costs unless the item is faulty or the wrong item was sent.

If a return is approved, we will refund the item cost and the original shipping cost. Refunds are processed within 5–10 working days after the return has been received, checked and approved.

We do not offer direct exchanges. If you need a different size or item, return the original item for a refund and place a new order if the item is still available.

Items marked final sale cannot be returned unless faulty.

For hygiene and resale reasons, we cannot accept returns on socks, underwear, hygiene-sensitive items, worn items, washed items, used items, customer-damaged items, or opened accessories/objects where resale is not possible, unless faulty.

Faulty or incorrect items must be reported to info@lyfe300.com within 7 days of delivery. Please include your order number and clear photos of the issue.

Lost or delayed orders

Once your order has shipped, you will receive tracking details where available.

If UK tracking has not updated for 7 working days after dispatch, contact info@lyfe300.com.

If international tracking has not updated for 14 working days after dispatch, contact info@lyfe300.com.

Customers are responsible for entering the correct delivery address at checkout. If an order is returned because the address was incorrect or incomplete, the customer may need to pay for re-shipping.